General Conditions

Welcome to Sneaky Panda. Please review the following terms and conditions of use, which govern your use of this site (the “Agreement”).

Your use of the site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the site. If you do not agree to these terms, please do not use this site.

We highly value our relationship with you as a loyal customer. It is of outmost importance for Sneaky Panda that your rights are respected and that you as a customer have confidence in us.

Inhoudsopgave:

Article   1 - Definitions

Article   2 - Identity of the entrepreneur

Article   3 - Changes in the terms and conditions

Article   4 - Products

Article   5 - Availability

Article   6 - Shipping

Article   7 - Delivery

Article   8 - Our right to cancel an order

Article   9 - Return

Article 10 - Liability

Article 1 - Definitions.

1. Period of reflection: If the consumer chooses to make use of the right of withdrawal, a period within which payments already made will be reimbursed
2. Consumer: A person who purchases goods and services for his own personal needs and on his own behalf.
3. Day: Calendar day.
4. Length transaction:a distance contract relating to a range of products and / or services, the supply and / or purchase is spread over time.
5. Data medium: The material in or on which one or more characteristics of the material may be used to represent information statically or dynamically
6. Right of withdrawal: For any distance contract, the consumer shall have a period of not less than seven days in which he may withdraw from the contract without penalty, without giving any reason
7. Entrepreneur: the natural or legal person providing products and / or remote services to the consumer;
8. Distance contract: an agreement in the context of a system organized by the entrepreneur for distance selling of products and / or services until the conclusion of the agreement. Using one or more means of distance communication.
9. Technology for remote communication: The concept, science, technique and process of transmitting, receiving or otherwise exchanging information and data without physical interaction between the consumer and entrepreneur

Article 2 - Identity of the entrepreneur

Sneaky Panda
Keefheuvel 3a
5298 AH Liempde (the Netherlands)

E-mail: [email protected]

Chamber of Commerce: 17196821
VAT identification number: NL001749337B13

Article 3 - Changes in the terms and conditions

We reserve the right to modify the Terms and Conditions at any time, so please review it frequently. If we make material changes to the Terms and Conditions, we will notify you here.

Article 4 – Products

All products offered on Sneaky Panda are as complete as possible and in good faith. All products are 100% authentic and are shipped in original packaging. The prices shown are inclusive of VAT (21%) and shipping costs, unless explicitly stated otherwise. The images and descriptions are displayed so that they form a real picture of the product.

Article 5 - Availability

All products on Sneaky Panda are offered until stock is exhausted. If a product is temporarily or permanently out of stock, we will inform you as soon as possible and you can still decide to change a part of, or cancel your entire order. Sneaky Panda can not be held liable for damage that may result from the temporary or permanent unavailability of an article.

Article 6 - Shipping

The risk during transport of the ordered items is on Sneaky Panda behalf. At the time of delivery of the product, the risk of the product turns over to you.

Subject to the liabilities that cannot be legally excluded by Sneaky Panda.

Article 7 - Delivery

The period for delivery of a product is 14 working days in the case a product is on stock. If, for whatever reason, this period is not met by Sneaky Panda, we will inform you timely. If this is the case you have the right to cancel the order and receive a refund.

Article 8 – Our right to cancel an order

Sneaky Panda has the explicit right to cancel an order without any responsibility for damages and costs in situations like:

- Sneaky Panda has not received the payment of an order through our payment provider
- The ordered product is not on stock
- The price on Sneaky Panda was not correct.

Article 9 - Return

Sneaky Panda reserves the right to deny returned products or to refund only a portion of the amount already paid when it is suspected that the product has been used or damaged on the fault of the consumer. The consumer has the right of return within 14 days after placing the order. Without giving any reason, the consumer can not return a product. The cost of returning the product are paid by the consumer. The product must be unused, undamaged, complete and in the (undamaged) original packaging to be returned. The right of return does not apply to purchases that have been made to the specifications of the buyer.

In case of a refund take into account a processing period of 10 working days. We are depending on the payment provider company for the processing of a refund to a Sneaky Panda customer.

Article 10 - Liability

Sneaky Panda is only liable if there is clear negligence and carelessness in handling of our customers. While compiling the content of this online store the utmost care has been made, Sneaky Panda dismisses any liability for inaccuracies, omissions or any consequences of acting on the basis of information provided on or through this site.